Add business calling to Microsoft Teams
Your people already know Teams.
There is little value in introducing another application simply because they need to answer a business call.
Althicom connects business telephony, company numbers and routing to the Microsoft Teams environment your organisation already uses.
Free and non-binding. You talk to someone technical, not a sales script.
One familiar workspace
Employees can make and receive business calls from Microsoft Teams instead of switching between unrelated applications throughout the day.
Company numbers stay company numbers
Personal mobile numbers are not a replacement for a managed business phone environment.
Routing happens before the call reaches Teams
Teams is the user-facing workspace. Althicom handles the logic behind it.
Calls can be routed according to department, opening hours, availability and other business requirements before they reach the individual employee.
Combine Teams and 3CX
The two platforms do not necessarily have to compete.
Where the architecture calls for it, Teams can remain the daily employee workspace while 3CX provides relevant telephony and routing capabilities underneath.
Integrate communication with business systems
Teams may already sit alongside CRM, ERP, ticketing or other Microsoft applications.
Telephony can become part of that wider environment rather than remaining a separate island. Where integrations are useful and supported, communication events can be connected to customer or operational workflows.
Flexible work without losing control
Employees may work from the office, from home or while travelling.
The communication setup should support that flexibility without turning every location into a separate telephony environment. Central number management, routing and administration remain consistent behind the user interface.
Keep your Microsoft environment
There is no reason to rebuild Microsoft 365 simply because the business phone system changes.
We design the telephony layer around the workplace environment already in use.
